Twitter doubles down on UGC with Moments

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One of the conundrums of content development is that social networks don’t own them. Content is mostly user generated and passed around like herpes for what it is worth and when Twitter launched Moments in the USA, it has got to be some mistake.

I have avoided writing about Moments from Twitter for the longest time as I watched the announcement live on Periscope some time back. All I wanted to know is why now?

Twitter is for conversations. It has no content to offer except maybe a link to the content site.

Social conversations that are limited to just 140 characters is probably more Neanderthal than social. What Twitter does well is to give us a voice to reach out to those who have one. We don’t have a voice being a nobody but somebody with fame and influence could be of help.

This is why Moments just doesn’t make sense.

I know how Periscope fits into the whole scheme of things for Twitter and how Vine is half assing its usefulness with those short clips but the point is still Moments is pretty odd. It’s like going to a Mexican restaurant to order Chinese food. People have used social networks like Facebook and G+ for content distribution but when Twitter gets into the act….you sort of question the wisdom behind it.

What Moments is All About

In short, it is trending content on the news. Say that there is a big fire on the East coast of America, and people want to know more about it, that’s probably the one that fits the bill but to curate content for users to have a conversation is really out of place.

Twitter wants to provide the goto content you want to hear about with Moments. It wants your eyeballs and your voice. They want you to retweet about it. It wants you to discuss content in the news, and to that effect curate meaningful content that affects you.

For a start, Moments will have two centers for curation. One each on the East and West coast of America. It is not global as yet and as much as people want that to happen, Twitter prefers not to hire more heads but to focus on getting a UGC algorithm in place so that they don’t have to use a team of people all over the world. Right now, that algorithm isn’t yet working….but the idea behind project lighting is.

So if the news and users are trending a subject, say Elon Musk jumping off the San Francisco bridge to highlight his ailing Tesla car business, the underpinning interest would be decided by the content curators who feel that you should know about this and for some reason talk about it online. Once you do, then they have secured the eyeballs necessary to serve you some ads.

That’s the whole point of it. Moments is integrated right into the Twitter app so there is no need to have a secondary app installed to receive the curated content.

Will Moments work for You?

To be more precise, Moments aims to scrap treading content from news networks and if you are just running a blog, chances are you won’t be featured.

There is no reason to feature some Joe Blow who writes a rant on his blog on a product review. Such content has no merits.

But if you care to troll the news, you would realize that there is a lot of noise and unsubstantiated content coming from the likes of CNN, Washington Post and even the New York Times. So what constitute as credible news these days is pretty subjective.

Then you have breaking news where big name media companies do not have a correspondent in place to tackle the news and what you get are repeats from off media sources mentioned everywhere else.

Twitter can be used successfully to maintain contact with your customers and to get feedback on how you are doing. Some use it to start a war of words with detractors while others just talk about how bad Nicki Minaj was at the awards show.

For me, running an active Twitter feed is a lot of work. Stats for readership are pretty low for each post if you’re not famous or intelligible with 140 characters.

So don’t put any hope into Moments for it to change how do business online or in real time.

The truth of the matter is that Twitter is running out of ideas for innovation and since it’s platform is conversational, they are hoping you would put in your two tweets worth for all the curated news you read on Twitter Moments. Maybe someone will read them, respond to it and that would get those eyeballs Twitter wants to show ads to?

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